Gecko Live

Pri­va­cy Policy

This page is to inform our clients how we, Gecko Live Ltd, use and pro­tect any infor­ma­tion that is giv­en to us when they use this web­site www​.geck​o​live​.co​.uk.

Gecko Live Ltd is com­mit­ted to ensur­ing that your pri­va­cy is pro­tect­ed. Should we ask you to pro­vide cer­tain infor­ma­tion by which you can be iden­ti­fied when using this web­site, you can be assured that it will only be used in accor­dance with this pri­va­cy state­ment. In par­tic­u­lar, we want you to know that Gecko Live Ltd is not in the busi­ness of sell­ing or trad­ing email lists with any oth­er com­pa­nies and busi­ness­es for mar­ket­ing pur­pos­es. In this Pri­va­cy Pol­i­cy, we have pro­vid­ed detailed infor­ma­tion on when and why we col­lect your per­son­al infor­ma­tion, how we use it, the con­di­tions under which we may dis­close it to oth­ers and how we keep it secure.

We may change this pol­i­cy by updat­ing this page. You should check this page from time to time to ensure that you are hap­py with any changes. This pol­i­cy is effec­tive from 01/06/2019 and in accor­dance with GDPR (Gen­er­al Data Pro­tec­tion Regulation).

What data do we collect?

We may col­lect the fol­low­ing infor­ma­tion from you:

  • Name and job title
  • Con­tact infor­ma­tion includ­ing email address and tele­phone number(s)
  • Demo­graph­ic infor­ma­tion such as your address and postcode
  • Addi­tion­al infor­ma­tion rel­e­vant to your enter­tain­ment enquiry or to our service

What do we do with the infor­ma­tion we gather?

We require this infor­ma­tion to under­stand your enter­tain­ment needs and pro­vide you with a bet­ter ser­vice, and in par­tic­u­lar for the fol­low­ing reasons:

  • For pro­cess­ing your enquiry or booking
  • Inter­nal record keeping
  • We may use the infor­ma­tion to improve our prod­ucts and services
  • We may peri­od­i­cal­ly send pro­mo­tion­al emails about new prod­ucts, spe­cial offers or oth­er infor­ma­tion which we think you may find inter­est­ing using the email address which you have pro­vid­ed to us

Secu­ri­ty

We are com­mit­ted to ensur­ing that your infor­ma­tion is secure. In order to pre­vent unau­tho­rised access or dis­clo­sure, we have put suit­able phys­i­cal, elec­tron­ic and man­age­r­i­al pro­ce­dures in place to safe­guard and secure the infor­ma­tion we col­lect over the phone and online.

How we use cookies

A cook­ie is a small file that asks per­mis­sion to be placed on your computer’s hard dri­ve. Once you agree, the file is added and the cook­ie helps analyse web traf­fic or lets you know when you vis­it a par­tic­u­lar site. Cook­ies allow web appli­ca­tions to respond to you as an indi­vid­ual. The web appli­ca­tion can tai­lor its oper­a­tions to your needs, likes, and dis­likes by gath­er­ing and remem­ber­ing infor­ma­tion about your preferences.

We use traf­fic log cook­ies to iden­ti­fy which pages are being used. This helps us analyse data about web page traf­fic and improve our web­site in order to tai­lor it to cus­tomer needs. We only use this infor­ma­tion for sta­tis­ti­cal analy­sis pur­pos­es and then the data is removed from the system.

Over­all, cook­ies help us pro­vide you with a bet­ter web­site by enabling us to mon­i­tor which pages you find use­ful and which you do not. A cook­ie in no way gives us access to your com­put­er or any infor­ma­tion about you, oth­er than the data you choose to share with us.

You can choose to accept or decline cook­ies. Most web browsers auto­mat­i­cal­ly accept cook­ies, but you can usu­al­ly mod­i­fy your brows­er set­ting to decline cook­ies if you pre­fer. This may pre­vent you from tak­ing full advan­tage of the website.

Google Ana­lyt­ics

When some­one vis­its www​.geck​o​live​.co​.uk, we use a third-par­ty ser­vice called Google Ana­lyt­ics to col­lect stan­dard inter­net log infor­ma­tion and details of vis­i­tor behav­iour pat­terns. We do this to find out things such as the num­ber of vis­i­tors to the var­i­ous parts of the site. This infor­ma­tion is only processed in a way that does not iden­ti­fy any­one. We do not make, nor do we allow Google to make any attempt to find out the iden­ti­ties of those vis­it­ing our website.

Who we share infor­ma­tion with

Cur­rent­ly, we do not use a third-par­ty provider such as MailChimp, how­ev­er, we will be look­ing to deliv­er our newslet­ters in the upcom­ing months and agree to adhere to the terms set by the new GDPR Legislation.

Con­trol­ling your per­son­al information

You may request details of per­son­al infor­ma­tion which we hold about you under the EU Gen­er­al Data Pro­tec­tion Reg­u­la­tion (GDPR). If you would like a copy of the infor­ma­tion held on you, please email info@​geckolive.​co.​uk.

If you believe that any infor­ma­tion we are hold­ing on you is incor­rect or incom­plete, please write to us or email us as soon as pos­si­ble at the above address. We will prompt­ly cor­rect any infor­ma­tion found to be incorrect.